Is Thomann Music Legit? Need Opinions!

Musician Community
1

I’ve been hearing a lot about Thomann Music lately and I’m curious to know what others think about them. Are they a reliable place to buy musical instruments and audio gear? Here are some points I’d love feedback on:

  • Customer Service: How has your experience been with their support team?
  • Shipping and Delivery: Are orders processed quickly, and do they arrive safely?
  • Product Quality: Is the gear you got from them up to standard?
  • Returns and Refunds: How easy is it to return an item if it’s not what you expected?

I want to make sure that my money is safe and that I’m buying from a trustworthy retailer. Any personal stories or insights would be really appreciated! Thanks!

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2

I’ve ordered from Thomann Music a few times, and each experience has been great! Their shipping is fast, and I appreciate the variety of products they offer.

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3

Glad to hear that! I did have a slight delay on my last order, but they kept me updated the whole time.

4

I’ve bought instruments and accessories from them. Honestly, I’ve never had any issues. Everything arrived in perfect condition!

5

That’s good to know! I’m considering buying a guitar from Thomann. Any advice on their specific brands?

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6

Thomann’s house brands are really solid! I got a Harley Benton guitar and it’s fantastic for the price. Great value!

7

That’s what I’ve heard! Curious about their customer service, though. How easy is it to get help when needed?

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8

I had to return a faulty mic once and Thomann was very helpful. They arranged the return process quickly and I received my refund without hassle.

9

Wow, sounds promising! I really like that they have a large selection. It feels like a musician’s paradise!

10

I do wonder how their prices compare to local stores. Anyone know if they often beat local pricing?

11

In my experience, their prices are usually lower, especially on accessories. Plus, shipping is often free for larger orders!

12

That’s a solid point! Makes me want to place an order right now!

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13

I guess we should all just give Thomann a shot! Maybe we could get a group discount or something? Haha!

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14

Haha, that sounds like a plan! But seriously, I’ve read some mixed reviews online too, so always good to check those out as well.

15

I’ve ordered a few items from Thomann Music and I have to say, their selection is fantastic! They have everything from beginner guitars to professional audio gear. Highly recommend checking it out!

16

That’s so true! I found some great niche items there that I couldn’t find anywhere else. Their collection of synths is impressive too.

17

As a guitarist, I love their range of brands. They carry everything from Fender to some lesser-known but amazing brands. Definitely worth exploring if you’re a musician.

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18

Absolutely! I recently purchased a budget-friendly model from a brand I had never heard of before, and it’s amazing for the price.

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19

Has anyone had issues with shipping times? I ordered some gear and it took longer than expected. Overall, I love the products, just curious about their shipping consistency.

20

I faced a similar situation, but as long as you plan ahead, it’s not a huge issue. Their customer service was responsive when I reached out.